Don’t be afraid to raise your paw to ask a question!
If you don’t see your question answered below, please reach out on our Contact Us page.

Everything! We are a private indoor dog park, which allows us to prioritize the safety and comfort of every pup and person who enters that can be used throughout the year, in all seasons. Upon applying for a membership, we ensure all the applicants are up to date on their health records and pass a temperament test. Additionally, we keep our facilities clean and sanitized, unlike many public parks. We also want to ensure our humans have an amazing time too, so we have a bar, cafe, lounge areas, concierge services, and monthly events. 

Whether you need to go to work or need a few hours to run errands, Hound House Toronto offers doggy daycare services that you can book through our website or the concierge. Your pup will have a special collar to indicate they are signed up for doggy daycare that day and ensure extra attention is given to them while you are away. However, when you do not have a doggy daycare visit booked, you must be inside the House with your dog at all times. Our trained Cha-paw-rones can help you while you are present, but leaving your dog alone on the premises may lead to a revocation of membership.

Absolutely! Whether you need to catch up on emails, finish a report, or wrap up your work day, Hound House Toronto is a place where you can work, socialize, and play together. While conference calls are permitted, we just ask that you keep them brief and use headphones, so that all members can enjoy the House together, peacefully. We also have a soundproof phone booth available for use, however, please be mindful of your length of use. The phone booth is on a first come, first serve basis, and available to all members, drop-ins, and guests. Most importantly though, we want to ensure that Hound House Toronto is a safe environment for our dogs and humans. To ensure this, we ask that even while working, you are always aware and attentive when needed to your dog(s).

The memberships at Hound House Toronto are for zero, one, two, or three dogs. If you have more than three dogs per household, please contact us! This can be approved on a case-by-case basis. Daily drop-ins are permitted to bring up to three dogs. If you have more than three dogs, please contact us as we may approve on a case-by-case basis.

Absolutely! Hound House Toronto is a place for pups and pup lovers! We have a Puppy Pal membership for people who love dogs, but aren’t able to have their own now. This membership will be offered at a reduced cost. 

Yes, you can! Every member is allowed to bring two guests with them at any given time in the House. They just need to make an account on the website and sign the waiver. The account holder will also need to be present when checking in.

Absolutely not! Hound House Toronto is inclusive to every breed. All well-socialized, vaccinated, and neutered/spayed dogs over 4 months of age are welcome at Hound House Toronto.

Unfortunately, children under 16 years old are not permitted in the House due to safety and regulations in order to protect the energy of the dogs in the park.

Yes - for the safety of our dog members, all dogs 8 months (females) and 12 months (males) and older must be spayed or neutered. Dogs who are not "fixed" will likely not do well in a setting with many dogs in a confined space. This is because they smell very different than those dogs who are neutered or spayed and will become the center of attention in a pack setting. Those dogs may feel picked on or receive far too much attention for their comfort level and this can result in an unsafe situation, like a dog fight.

Unfortunately, no they can’t. Intact males and unspayed females smell different. Other dogs will often single them out and treat them poorly by picking on them or not allowing them to interact with the group. Also, accidents can and do happen and we can't make any exceptions to our policy. 

Unfortunately, no. Particularly with males, neutering alternatives such as sterilizations (Zeuterin) and vasectomies don't stop the production of testosterone which is the main driver behind issues with intact males in the House. 

Yes! Please reach out to the concierge to have your dog walker’s information added to your account and membership profile. 

Hound House Toronto is located at 501 Queen Street West, Unit 100, Toronto, Ontario, M5V 2B4.

Yes! We provide free password-protected wifi inside the House. Whether you want to get some work done, stay connected with friends and family, or post on social media (always encouraged!), we support your online needs! Just ask the concierge for the password when you arrive. ​

Unfortunately, Hound House Toronto does not offer parking services. Municipal and other private parking options can be viewed here. We are also accessible via TTC transportation.

Our monthly membership for one dog is $170 per month before tax. Two additional dogs may be added per household at a discounted rate ($40 increase per extra dog). Our Puppy Pal memberships (no dogs) are offered at $130 per month. We also offer Daily Drop-in passes starting at $30 per day and increase by $10 for each additional dog. Please refer to our membership page for additional information.

Anyone interested in joining Hound House Toronto must first fill out an application form that will include some information about your pup(s), vaccinations, and medical history. After all the necessary information is provided, you will be invited with your pup(s) to come to the House for a behavioural assessment and a tour of the facilities. This is a perfect opportunity for our trained attendants to assess your dog(s) temperament and for you to see if Hound House Toronto is a fit for you and your dog’s needs. Please visit our Apply page to fill out your application!

Since we believe all dogs are created equal, we have learned that when attention and care are provided in the House, dividing the play area is not necessary. Our Cha-paw-rones are trained to ensure harmony amongst our customers in all shapes and sizes and can discern when they need to intervene. 

We are currently a 16+ venue to ensure the safety of our pups and people. 

Yes! We offer Daily Drop-in passes that anyone can purchase online if you aren’t ready to fully commit to a membership.

We do not have grooming or boarding services, just yet! We do have a self-grooming station that is fully equipped with grooming products and supplies for your use while at the House.

Outside food, drinks, glass containers, and dog treats are not permitted in order to ensure the safety of the dogs (unless provided under daycare services). However, we do offer food, drinks, and treats at the cafe and bar for both people and pups free of allergens! We also provide free filtered water to all guests (pups and people), so we encourage you to bring your own empty water bottle to fill once inside the House!

Smoking and vaping are prohibited on the premises at all times as it is proven to be a health risk for dogs.

Outside toys are not permitted in the House. This rule is in place purely for safety reasons minimizing 'Possession Aggression'. There will be obstacles for the pups to play on, however, when they are inside the House.

Absolutely! We would love for you to share your experience at Hound House Toronto! Follow and tag us @houndhouse.to and #houndhouseto and as we would love to share your content on our page! We will also have professional photography for our members during special events.